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If you choose to not purchase Route+ your order will not be protected from damage, loss, or theft. By selecting Route+ at checkout you're ensuring that your order will be protected from damage, loss, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.